Sephora Sales and Service Leader

Miami • USA

Tuesday, June 17, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division. As a subsidiary of LVMH, Sephora is renowned for its commitment to innovation, diversity, and excellence in customer service. The brand offers a dynamic and inclusive workplace where creativity and collaboration are at the forefront.

1. Implement and maintain sales and service experiences that align with Sephora's standards.
2. Provide support and coaching to team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and interpersonal skills

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of every employee. The company is committed to creating an environment where all individuals are respected and valued, promoting a collaborative and innovative workplace.