Sephora Sales and Service Leader

Miami • USA

Wednesday, May 7, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. As an employer, Sephora is renowned for its commitment to diversity, inclusion, and fostering a vibrant community where every employee's uniqueness is celebrated. The brand offers a dynamic work environment that encourages growth and innovation.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) for success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and the ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving
6. Time management

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and opportunities for career advancement.

Sephora fosters a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The workplace is dynamic, encouraging innovation and personal growth.