Sephora Sales and Service Leader

Miami • USA

Tuesday, March 11, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division of LVMH, the world’s largest luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a unique shopping experience with a wide range of products from prestigious brands. As an employer, Sephora is committed to fostering an inclusive environment where diversity is celebrated and employees are empowered to thrive.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring and analysis

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, a diverse and inclusive workplace, and flexible work options including a Flex (on demand) position.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated. The company values diversity, inclusion, and belonging, ensuring that all employees feel respected and honored. Sephora is committed to providing reasonable accommodations in recruiting processes and considers all qualified applicants for employment.