Sephora Sales and Service Leader

Metairie • USA

Tuesday, May 6, 2025

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its commitment to delivering unparalleled beauty experiences. As part of the LVMH conglomerate, Sephora offers a dynamic and inclusive work environment that fosters innovation and excellence in the retail beauty sector.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to drive success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements, including a Flex position for 0-19 hours per week.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated. The company values equal opportunity and provides reasonable accommodations for applicants with disabilities.