Sephora Sales and Service Leader
Sephora, a leader in the global beauty retail industry, is renowned for its commitment to innovation and excellence. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers unparalleled opportunities for career growth and development within a dynamic and inclusive environment.
- Implement and uphold Sephora's sales and service standards.
- Support and coach team members in sales, service, and operational tasks.
- Execute client service models and sales strategies to enhance customer engagement.
- Ensure compliance with store standards and maintain a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) for success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Customer service excellence
- Sales strategy execution
- Operational compliance
- Communication and multitasking
Prior leadership experience in retail sales or services is required.
$27.15 - $33.41 per hour, based on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.
Sephora is dedicated to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated. The company values innovation, collaboration, and excellence, creating an environment where employees are empowered to thrive.