Sephora Sales and Service Leader

McAllen • USA

Tuesday, June 3, 2025

Sephora, a leading global retailer in beauty and cosmetics, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its dedication to luxury and quality. Sephora is renowned for its innovative approach to retail, offering a diverse range of beauty products and exceptional customer service. As an employer, Sephora fosters an inclusive and dynamic work environment, encouraging growth and development within the beauty industry.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, along with a diverse and inclusive work environment that celebrates uniqueness.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company values a workplace where everyone's uniqueness is celebrated, respected, and honored, fostering a supportive and dynamic environment.