Sephora Sales and Service Leader

Marietta • USA

Wednesday, May 21, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution business group. Renowned for its innovative approach to beauty and exceptional customer service, Sephora is dedicated to creating a diverse and inclusive environment where employees are empowered to thrive. As part of a larger conglomerate, Sephora benefits from the robust support and resources of its parent company, enhancing its ability to deliver unparalleled retail experiences.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is committed to creating a supportive environment where all employees can thrive and contribute to the brand's success.