Sephora Sales and Service Leader

Marietta • USA

Monday, January 27, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and quality. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment, offering employees the opportunity to thrive in a vibrant and innovative setting.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace where everyone's uniqueness is respected and honored, fostering an environment of creativity and innovation.