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Sephora Sales and Service Leader
Sephora, a leading beauty retailer, is part of the Selective Distribution business group. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering a dynamic and inclusive work environment. As a subsidiary of the global luxury conglomerate LVMH, Sephora benefits from the extensive resources and prestige associated with its parent company.
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of openness and inclusivity.
- Uphold Sephora standards and ensure a safe and enjoyable shopping experience.
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
- Leadership and team management
- Client engagement and service excellence
- Product knowledge and training
- Communication and interpersonal skills
- Problem-solving and adaptability
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
$25.00 - $30.82 per hour, depending on qualifications and experience.
Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.
Sephora fosters a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company is committed to inclusivity and provides a supportive environment for personal and professional growth.
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