Sephora Sales and Service Leader

Manhasset • USA

Monday, January 27, 2025

Sephora, a distinguished name in the realm of beauty and cosmetics, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its commitment to innovation and excellence, Sephora offers a dynamic and inclusive work environment where creativity and collaboration are at the forefront. As an employer, Sephora is dedicated to fostering a culture of diversity and belonging, ensuring that each team member's unique contributions are celebrated and valued.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Effective communication
6. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a flexible work schedule option for employees seeking work-life balance. Opportunities for career advancement and professional development are also available.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are at the core of its values. The workplace culture is one of respect and celebration of individuality, fostering an environment where all employees can thrive and contribute to the brand's success.