Sephora Sales and Service Leader

Macedonia • USA

Tuesday, March 25, 2025

Sephora, a leading beauty retailer, is renowned for its commitment to excellence in client service and its vibrant work environment. As part of the LVMH Moët Hennessy Louis Vuitton group, Sephora benefits from the resources and prestige of a global luxury conglomerate, offering employees unparalleled opportunities for growth and development within the beauty and fashion sectors.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a diverse and inclusive workplace culture that celebrates uniqueness and provides meaningful rewards.

Sephora fosters a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated. The company is committed to equal opportunity employment and provides reasonable accommodations in its recruiting processes.