Sephora Sales and Service Leader

Lubbock • USA

Thursday, March 13, 2025

Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment where creativity and diversity are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Prior leadership experience in retail sales or services is preferred.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a diverse and inclusive work environment. Flexible working options are available, including a Flex position for employees seeking to work 0-19 hours per week.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company values a workplace where everyone's uniqueness is celebrated and respected, fostering an environment of creativity and innovation.