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Sephora Sales and Service Leader
Sephora, a leading name in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. As an employer, Sephora is renowned for fostering an inclusive and dynamic work environment where innovation and creativity are celebrated. The brand is committed to providing employees with opportunities for growth and development within the company.
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure adherence to company policies and create a safe and enjoyable shopping experience.
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
- Leadership and team management
- Client engagement and service excellence
- Product knowledge and training
- Communication and interpersonal skills
- Adaptability and quick learning
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
$28.00 - $34.30 per hour, dependent on qualifications and experience.
Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.
Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and is committed to providing a supportive and empowering work environment.
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