Sephora Sales and Service Leader

Los Angeles • USA

Sunday, January 5, 2025

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where creativity and individuality are celebrated. The brand is recognized for its dynamic work culture and dedication to employee development.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Consistent and reliable attendance.

1. Leadership and team management.
2. Customer service excellence.
3. Sales strategy execution.
4. Operational compliance.
5. Performance monitoring.

Prior leadership experience in retail sales or services is required.

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a diverse and inclusive work environment. Details about company benefits can be found on Sephora's website.

Sephora champions a culture of diversity, inclusion, and belonging, creating a community where every individual's uniqueness is celebrated. The company is committed to providing equal opportunities and reasonable accommodations in its recruiting processes.