Sephora Sales and Service Leader

Livermore • USA

Friday, April 4, 2025

Sephora, a distinguished brand within the Selective Distribution business group, is renowned for its commitment to providing an unparalleled beauty retail experience. As part of the global luxury conglomerate, Sephora offers a dynamic environment where innovation and diversity are celebrated. The brand is dedicated to fostering an inclusive workplace that values the uniqueness of each individual.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Problem-solving and adaptability

Prior leadership experience in retail sales or services is required.

$28.00 - $34.30 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, subject to eligibility. Employees can also benefit from a flexible work schedule, allowing for a balance between work and personal commitments.

Sephora is committed to creating a diverse and inclusive beauty community where everyone's uniqueness is celebrated. The brand values a workplace that is respectful and honors individuality, fostering an environment where employees can thrive.