Sephora Sales and Service Leader

Leawood • USA

Wednesday, March 5, 2025

Sephora, a distinguished brand under the Selective Distribution division, is renowned for its commitment to providing an unparalleled shopping experience in the beauty industry. As part of a global conglomerate, Sephora benefits from a robust support system and a rich heritage of excellence in retail.

1. Implement and uphold Sephora's sales and service standards.
2. Provide guidance and coaching to Coordinators, Licensed Beauty Advisors, and Beauty Advisors.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and multitasking
5. Adaptability and resilience

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a diverse and inclusive workplace where individuality is celebrated. The company is committed to equality and offers a supportive environment that values every employee's unique contributions.