Sephora Sales and Service Leader

Sephora, a distinguished name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its curated selection of beauty products and exceptional customer service, Sephora offers a dynamic and inclusive work environment that fosters growth and innovation.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Consistent and reliable attendance.

1. Leadership and team management.
2. Customer service excellence.
3. Sales strategy execution.
4. Operational compliance.
5. Strong communication and multitasking abilities.

Minimum of 3 years in a leadership role, preferably within retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work arrangements, and a commitment to diversity, inclusion, and belonging.

Sephora is dedicated to creating a beauty community where uniqueness is celebrated and respected. The company values diversity and inclusion, ensuring a workplace where all employees feel honored and empowered.