Sephora Sales and Service Leader

Lancaster • USA

Tuesday, June 17, 2025

Sephora, a distinguished brand under the Selective Distribution sector, is renowned for its commitment to providing exceptional beauty products and services. As part of a global conglomerate, Sephora offers a dynamic and inclusive work environment where innovation and excellence are at the forefront.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of every individual. The company is committed to creating a supportive and respectful environment where all employees can thrive.