Sephora Sales and Service Leader

Lahaina • USA

Monday, March 10, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its innovative approach to beauty, Sephora offers a diverse range of products and services that cater to a wide array of clients. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and individuality are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Consistent and reliable attendance.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a diverse and inclusive workplace.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company values a collaborative environment where creativity and innovation thrive, ensuring all employees feel respected and honored.