Sephora Sales and Service Leader

Lahaina USA

Thursday, February 6, 2025

Sephora, a prestigious name in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and excellence. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment where innovation and creativity are celebrated. Employees are empowered to deliver exceptional service and contribute to the brand's esteemed reputation.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a flexible work schedule option for employees seeking work-life balance. Details about company benefits are available upon request.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are celebrated. The workplace culture is one of respect and honor for each individual's uniqueness, fostering an environment where employees can thrive and contribute to the brand's success.