Sephora Sales and Service Leader

Sephora, a leading brand in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora fosters an inclusive and dynamic work environment, offering opportunities for professional growth and development within the beauty industry.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Physical ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Minimum of 3 years in a leadership role within retail sales or services.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora prides itself on cultivating a beauty community where diversity, inclusion, and belonging are at the forefront. The workplace culture celebrates uniqueness and encourages a respectful and supportive environment for all employees.