Sephora Sales and Service Leader

Katy • USA

Thursday, January 30, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and diversity are celebrated. The brand is dedicated to fostering talent and providing opportunities for professional growth within the global luxury market.

1. Implement and uphold Sephora's sales and service standards to ensure an exceptional client experience.
2. Provide guidance and coaching to team members, including Coordinators and Beauty Advisors, to enhance their performance in sales, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement and satisfaction.
4. Ensure compliance with store standards, maintaining a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with flexible work arrangements, fostering a balanced work-life integration.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The workplace culture celebrates individuality and encourages employees to express their unique identities, fostering an environment of respect and honor.