Sephora Sales and Service Leader
Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Sephora is celebrated for its innovative approach to beauty retail, offering a diverse range of products and services. As an employer, Sephora is committed to fostering a diverse and inclusive workplace where creativity and individuality are valued.
- Implement sales and service experiences that align with Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service model and sales strategies to drive customer engagement.
- Ensure compliance with store standards, maintaining a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) for success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Customer service excellence
- Sales strategy implementation
- Communication and interpersonal skills
- Adaptability and resilience
- Time management and multitasking
Prior leadership experience in retail sales or services is preferred.
$23.00 - $28.25 per hour, dependent on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.
Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace where everyone's uniqueness is respected and honored, fostering an environment of creativity and innovation.


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