Sephora Sales and Service Leader

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora fosters a dynamic and inclusive environment, encouraging creativity and excellence in its workforce.

1. Implement sales and service experiences in line with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs).

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Consistent and reliable attendance.
6. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Effective communication
4. Operational efficiency
5. Sales strategy execution

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora is dedicated to creating a beauty community where uniqueness is celebrated. The company values diversity and inclusion, ensuring a respectful and supportive workplace for all employees.