Sephora Sales and Service Leader

Irvine • USA

Saturday, May 3, 2025

Sephora, a leading name in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group. Known for its innovative approach to beauty and unparalleled customer service, Sephora offers a dynamic and inclusive work environment where creativity and excellence are celebrated. As an employer, Sephora is committed to fostering a diverse workplace where employees can thrive and grow.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring and analysis

Prior leadership experience in retail sales or services is required.

$26.00 - $31.85 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a Flex position for employees seeking work-life balance. Details are available on the company's benefits page.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company values a workplace where everyone's uniqueness is celebrated and respected, fostering an environment of creativity and innovation.