Sephora Sales and Service Leader

Indianapolis • USA

Friday, May 9, 2025

Sephora, part of the Selective Distribution business group, is a leading global beauty retailer renowned for its innovative approach to cosmetics and skincare. As an employer, Sephora is committed to fostering a diverse and inclusive environment, offering its employees opportunities for growth within the luxury retail sector. The brand is dedicated to providing an exceptional shopping experience through its passionate and knowledgeable staff.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience, preferably in retail sales or services, is required.

$23.00 - $28.25 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with diversity, inclusion, and belonging initiatives.

Sephora values a workplace culture that celebrates diversity and inclusion, fostering a beauty community where everyone's uniqueness is honored. The company is committed to equal opportunity employment and providing reasonable accommodations for applicants with disabilities.