Sephora Sales and Service Leader

Indianapolis • USA

Friday, May 9, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment where employees are encouraged to express their individuality and creativity. As an employer, Sephora is committed to fostering diversity, inclusion, and belonging within its workforce.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule options, and opportunities for career advancement.

Sephora prides itself on creating an inclusive beauty community where diversity is celebrated and respected. The company fosters an environment where employees feel valued and empowered to express their unique identities.