Sephora Sales and Service Leader

Hyannis • USA

Wednesday, April 30, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Sephora is renowned for its innovative approach to beauty retailing and its commitment to providing exceptional customer experiences. As an employer, Sephora fosters an inclusive and dynamic work environment, encouraging creativity and professional growth.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Sales and customer service
3. Communication
4. Multitasking
5. Adaptability
6. Problem-solving

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora is committed to creating a diverse and inclusive beauty community where every individual's uniqueness is celebrated and respected. The company values a collaborative and supportive workplace culture, fostering growth and innovation.