Sephora Sales and Service Leader
Sephora, a distinguished name in the luxury beauty retail sector, operates under the aegis of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora is celebrated for fostering a dynamic and inclusive work environment, where creativity and diversity are not only welcomed but are integral to the brand's ethos.
- Implement and uphold Sephora's sales and service standards to ensure an exceptional client experience.
- Support and mentor a team of Coordinators and Beauty Advisors, enhancing their selling, service, and operational skills.
- Execute client service models and sales strategies to drive customer engagement and satisfaction.
- Ensure compliance with store standards, maintaining a professional and inviting environment.
- Monitor and support client loyalty programs, analyzing key performance indicators to ensure success.
- Prior leadership experience in retail sales or services.
- Demonstrated passion for client service and teamwork.
- Strong communication skills with the ability to multitask.
- Resilience and adaptability to changing store priorities.
- Consistent and reliable attendance.
- Leadership and team management
- Customer service excellence
- Sales strategy execution
- Communication and interpersonal skills
- Adaptability and problem-solving
Previous leadership experience in a retail sales or service environment is preferred.
$27.15 - $33.41 per hour, contingent upon qualifications and experience.
Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.
Sephora is committed to cultivating a workplace that celebrates diversity, inclusion, and belonging. The brand prides itself on creating a beauty community where every individual's uniqueness is honored and respected. Employees are encouraged to bring their authentic selves to work, contributing to a vibrant and supportive environment.