Sephora Sales and Service Leader

Humble • USA

Thursday, January 2, 2025

Sephora, a distinguished brand within the Selective Distribution business group, is renowned for its commitment to providing an unparalleled beauty shopping experience. As part of the LVMH conglomerate, Sephora benefits from a rich heritage of luxury and innovation, offering employees a dynamic and inclusive workplace environment.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Organizational and multitasking abilities

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of every individual. The workplace is dynamic and supportive, encouraging professional growth and personal development.