Sephora Sales and Service Leader

Holyoke • USA

Friday, November 14, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and excellence. As an employer, Sephora fosters a dynamic and inclusive work environment, encouraging creativity and innovation in the beauty industry. The brand is dedicated to providing exceptional customer experiences and offers employees opportunities for growth and development within the company.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies and create a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management.
2. Client engagement and sales expertise.
3. Effective communication and interpersonal skills.
4. Product knowledge and training capabilities.
5. Adaptability in a dynamic environment.

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$24.00 - $31.00 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and inclusion in a diverse and supportive community.

Sephora is committed to fostering an inclusive and diverse workplace where every employee's uniqueness is celebrated and respected. The company values creativity, innovation, and collaboration, providing a supportive environment for professional growth and personal development.