Sephora Sales and Service Leader

Sephora, a leading global beauty retailer, is part of the Selective Distribution business group. Known for its innovative approach to beauty retail, Sephora is committed to providing an exceptional shopping experience for its clients. As an employer, Sephora values diversity, inclusion, and belonging, creating a workplace where every individual's uniqueness is celebrated and respected.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Communication and interpersonal skills
5. Operational compliance

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and opportunities for career advancement.

Sephora fosters a culture of diversity, inclusion, and belonging, ensuring a supportive and respectful environment for all employees. The company is dedicated to equal opportunity employment and provides reasonable accommodations for applicants with disabilities.