Sephora Sales and Service Leader

Henderson • USA

Tuesday, April 22, 2025

Sephora, a leading name in the beauty retail sector, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Known for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic work environment where creativity and diversity are celebrated. The brand is committed to fostering an inclusive community that values the unique contributions of each employee.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Effective communication
4. Problem-solving and adaptability
5. Time management

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with opportunities for career advancement. Employees enjoy a diverse and inclusive workplace where uniqueness is celebrated.

Sephora prides itself on fostering a culture of diversity, inclusion, and belonging. The company is dedicated to creating a beauty community where every individual's uniqueness is respected and honored. Sephora is an equal opportunity employer, committed to providing reasonable accommodations for applicants with disabilities.