Sephora Sales and Service Leader

Grandville • USA

Friday, January 31, 2025

Sephora, a leading name in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its commitment to innovation and excellence, Sephora offers a dynamic work environment where creativity and passion are celebrated. As an employer, Sephora is dedicated to fostering a diverse and inclusive workplace, providing employees with opportunities for growth and development within the luxury beauty sector.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a flexible work schedule option. Employees can enjoy a diverse and inclusive work environment where uniqueness is celebrated.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company values a workplace where every individual's uniqueness is celebrated and respected, fostering an environment of creativity and collaboration.