Sephora Sales and Service Leader

Grand Rapids • USA

Thursday, August 28, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate renowned for its commitment to quality and innovation. As an employer, Sephora is dedicated to fostering an inclusive environment that celebrates diversity and encourages professional growth.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies to create a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales and product knowledge
4. Effective communication
5. Interpersonal skills
6. Adaptability in dynamic environments

Minimum of 2 years in a leadership role within retail, hospitality, or a service-oriented environment.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and meaningful rewards. Details are provided based on eligibility.

Sephora is committed to creating a beauty community where everyone’s uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and empowerment, ensuring a supportive and inclusive workplace.