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Sephora Sales and Service Leader
Sephora, a leader in the beauty retail industry, is part of the Selective Distribution business group. Known for its innovative approach to beauty and customer service, Sephora offers a dynamic and inclusive work environment where employees are encouraged to grow and thrive. As a subsidiary of LVMH, Sephora benefits from the resources and prestige of a global luxury conglomerate.
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure adherence to company policies and create a safe shopping experience.
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced and dynamic environment.
- Quick learner with the ability to absorb and share product knowledge and training.
- Physical ability to lift and carry up to 50 pounds.
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
$23.00 - $28.25 per hour, depending on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.
Sephora fosters a beauty community where uniqueness is celebrated, and employees are encouraged to be their authentic selves. The company is committed to inclusivity and provides a supportive environment where everyone feels empowered.
