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Sephora Sales and Service Leader
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. As an employer, Sephora is dedicated to fostering an inclusive and dynamic environment where creativity and innovation thrive, offering employees the opportunity to be part of a global leader in the beauty industry.
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote a culture of openness and inclusivity.
- Uphold Sephora standards and ensure a safe and enjoyable shopping experience.
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
- Leadership and team management
- Client engagement
- Product knowledge
- Communication
- Interpersonal skills
- Adaptability
- Physical stamina
A minimum of 2 years of leadership experience in a retail, hospitality, or service environment is required.
$26.00 - $34.00 per hour, depending on qualifications and experience.
Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, fostering an inclusive environment where uniqueness is celebrated.
Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes inclusivity and belonging, ensuring a supportive and empowering workplace culture.
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