Sephora Sales and Service Leader

Georgetown • USA

Monday, June 23, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division, offering an unparalleled selection of cosmetics and personal care products. As part of the LVMH group, Sephora benefits from the prestige and resources of a global luxury conglomerate, providing a dynamic and inclusive work environment.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule options, and opportunities for career advancement.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating each individual's uniqueness and promoting a respectful and inclusive workplace.