Sephora Sales and Service Leader

Geneva • USA

Friday, January 31, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and diversity are celebrated, fostering a community that thrives on collaboration and growth.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a supportive work environment. Employees can also benefit from flexible working arrangements, allowing for a balance between professional and personal commitments.

Sephora prides itself on a culture of diversity, inclusion, and belonging, where every individual's uniqueness is celebrated and respected. The workplace is vibrant and collaborative, encouraging innovation and personal growth.