Sephora Sales and Service Leader

Gambrills • USA

Tuesday, May 13, 2025

Sephora, a leading name in the beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and diversity are celebrated. The brand is dedicated to providing exceptional customer experiences and fostering the professional growth of its employees.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Monitor and support client loyalty programs and services, tracking key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora fosters a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated. The company values a diverse and inclusive workplace and is committed to providing reasonable accommodations in its recruiting processes.