Sephora Sales and Service Leader

Gainesville • USA

Thursday, January 30, 2025

Sephora, a distinguished entity within the Selective Distribution sector, is renowned for its commitment to delivering unparalleled beauty experiences. As part of the esteemed LVMH group, Sephora offers a dynamic and inclusive work environment where innovation and diversity are celebrated. The brand is dedicated to fostering a community where every employee's unique talents are recognized and nurtured.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$21.40 - $26.35 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging. Employees enjoy meaningful rewards and flexible work options, including a Flex position for variable hours.

Sephora prides itself on cultivating a beauty community where diversity is celebrated and every individual's uniqueness is honored. The workplace culture is inclusive, dynamic, and supportive, encouraging employees to thrive and innovate.