Sephora Sales and Service Leader

Gainesville • USA

Monday, January 6, 2025

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its commitment to delivering unparalleled beauty experiences. As part of the LVMH conglomerate, Sephora benefits from a legacy of luxury and innovation, offering employees a dynamic environment where creativity and excellence are paramount.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is committed to creating a respectful and inclusive workplace where all employees can thrive.