Sephora

Sales and Service Leader

Sephora is a leading beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its commitment to diversity, inclusion, and belonging, Sephora provides a welcoming environment for both employees and customers. The company values innovation and excellence in customer service, making it a dynamic place to work.

1. Implement sales and service experiences that meet Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service model and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership
2. Client service
3. Teamwork
4. Communication
5. Multitasking
6. Adaptability

Prior leadership experience, preferably in retail sales or services.

$25.00 - $30.81/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Flex (on demand) position available for employees who can work anywhere from 0-19 hours a week.

Sephora is committed to creating a diverse and inclusive workplace where everyone's uniqueness is celebrated. The company provides a supportive environment with opportunities for growth and development.