Sephora Sales and Service Leader

Fresno • USA

Friday, May 9, 2025

Sephora, part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is a leading global retailer offering a diverse array of beauty products. Known for its commitment to innovation and excellence, Sephora provides a dynamic and inclusive work environment that fosters creativity and growth.

1. Implement Sephora's sales and service standards to enhance client experiences.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational tasks.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with Sephora's store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$26.00 - $31.85 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule, and opportunities for career advancement within Sephora.

Sephora is dedicated to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated and respected. The company values equality and provides a supportive environment for professional growth.