Sephora Sales and Service Leader

Fresno • USA

Thursday, February 20, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. Renowned for its innovative approach to beauty, Sephora offers an unparalleled selection of products from classic and emerging brands. As an employer, Sephora is committed to fostering a diverse and inclusive environment where creativity and individuality are celebrated.

1. Implement Sephora's sales and service experiences to meet company standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute the client service model and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Strong communication
5. Adaptability and resilience
6. Time management

Prior leadership experience in retail sales or services is preferred.

$26.00 - $31.85 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule options, and a commitment to diversity and inclusion.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusivity, ensuring a workplace where all employees can thrive.