Sephora Sales and Service Leader
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and excellence. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where creativity and innovation thrive. The brand is celebrated for its dynamic workplace and dedication to employee development.
- Implement sales and service experiences that align with Sephora's standards.
- Support and coach team members in sales, service, and operational tasks.
- Execute client service models and sales strategies to enhance customer engagement.
- Ensure compliance with store standards to maintain a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) for success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Customer service excellence
- Sales strategy implementation
- Operational compliance
- Communication and multitasking
Minimum of 3 years in a leadership role, preferably within retail sales or services.
$23.00 - $28.25 per hour, dependent on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and potential for flexible work arrangements.
Sephora is committed to creating a beauty community where uniqueness is celebrated, and diversity is respected. The workplace culture is inclusive, supportive, and focused on personal and professional growth.


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