Sephora Sales and Service Leader

Sephora, a leader in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering an inclusive environment that celebrates individuality and creativity.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Minimum of 3 years of leadership experience in retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated. The company values a culture of belonging, encouraging creativity and innovation in a supportive environment.