Sephora Sales and Service Leader
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Sephora is celebrated for its innovative approach to beauty retailing, offering an unparalleled selection of prestige products and a unique shopping experience. As an employer, Sephora is committed to fostering a diverse and inclusive workplace where employees are encouraged to express their individuality and creativity.
- Implement sales and service experiences that align with Sephora's high standards.
- Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operational excellence.
- Execute client service models and sales strategies to drive customer engagement.
- Ensure compliance with store standards to maintain a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Client service excellence
- Sales strategy execution
- Operational compliance
- Communication and multitasking
Prior leadership experience in retail sales or services is required.
$23.00 - $28.25 per hour, dependent on qualifications and experience.
Sephora offers comprehensive healthcare and wellbeing benefits, along with a flexible work schedule that allows for a balance between work and personal commitments.
Sephora prides itself on creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company celebrates individuality and is dedicated to fostering an environment where everyone's uniqueness is respected and honored.


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