Sephora Sales and Service Leader

Fort Lauderdale • USA

Friday, December 13, 2024

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic work environment where creativity and diversity are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Compliance and standards enforcement
5. KPI monitoring and analysis

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and opportunities for career advancement.

Sephora fosters a culture of diversity, inclusion, and belonging, where every individual's uniqueness is celebrated and respected. The company is committed to creating a supportive environment that encourages professional growth and development.