Sephora Sales and Service Leader

Foothill Ranch • United States

Monday, January 20, 2025

Sephora, a leader in the global beauty retail industry, is renowned for its innovative approach to cosmetics and personal care. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers a dynamic and inclusive work environment that fosters creativity and growth. The brand is committed to delivering exceptional customer experiences and empowering its employees to achieve excellence.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Prior leadership experience in retail sales or services is preferred.

$26.00 - $31.85 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule options, and a commitment to diversity and inclusion.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each employee. The company is dedicated to creating a supportive and respectful environment where all individuals can thrive and contribute to the brand's success.